FAQs
The Radiant Rewards Program is designed to reward our loyal customers and provide them with exclusive benefits. Members of the program earn points for every purchase made, which can be redeemed for discounts on future orders. Additionally, members receive early access to new product launches, special promotions, and personalized skincare recommendations based on their purchase history.
Easy! Just click on the "Join Our Garden" button located at the top of our Radiant Rewards Program page. Follow the instructions to sign up or login.
It’s easy! Points are associated with the email address you use during checkout.
Radiant Rewards' members receive 1 Point for every $1 spent on eligible purchases only at naatoandco.com. Eligible purchases include regular priced merchandise and exclude eGift Cards, sales tax, state fees, discounts, shipping and delivery charges, and/or other excluded charges specified by us.
Points cannot be added to your account retroactively. You can earn points on all future purchases when logged into your account. You must be always logged into your account in order to earn/redeem points.
Rewards will become visible in your account following your purchase and can then be used on any future order. It may take up to 24-48 hours from the time your order ships for the points to appear in your account. Be sure to visit the Earn Points section on the Radiant Rewards Program page for more ways to earn points.
Our rewards are associated with each email address. You must use the email account associated with your Radiant Rewards account to earn points. We are unable to merge multiple email accounts.
And yes! The Radiant Rewards Program is available to our customers all over the world!
Logged into your account so you can view and manage your credit balance. This will open a page that shows you how many points you have earned and provide you with the option to redeem them for a coupon reward. When you earn enough points to redeem a reward, you will see it on your ''My Rewards page'' as well as a reminder email that you will receive from us. Click ''Get Coupon'' to redeem at checkout.
Points expire on a 12 month rolling basis. For example, if you earn 400 points in November 2025, they will be valid for redemption until November 2026. You can track your point history in your rewards account.
Points have no cash value and they are non-transferable. Products received as part of Radiant Rewards Program cannot be returned or exchanged for money or any other products or points.
No. You can only use one code per order as our system supports the usage of only one coupon code per order. You can use your Radiant Rewards coupons whenever you want without waiting for us to run any promotions.
If you cancel an order with a redeemed reward, the reward will be marked as redeemed. It will show as deducted from your rewards balance.
Visit Our FAQ for more information.
Radiant Rewards Program
Sign Up
Sign up to start enjoying our Loyalty Rewards Program. Joining is easy and has no cost. Get rewarded for every dollar spent while you shop.
Earn Points
Purchase a product
Get 1 point for every $1 spent
How to Redeem Rewards
$10 OFF Coupon
400 Points = $10 off the lowest priced item in cart
$20 OFF Coupon
800 Points = $20 off the lowest priced item in cart
$50 OFF Coupon
2,000 Points = $50 off the lowest priced item in cart
$75 OFF Coupon
3,000 Points = $75 off the lowest priced item in cart
$100 OFF Coupon
4,000 Points = $100 off the lowest priced item in cart
How to earn more points
FOLLOW US ON PINTEREST
50 Points when you follow us through the email you used to sign up for our Loyalty Program. (Email us to grant you the points)
FOLLOW US ON INSTAGRAM
50 Points when you follow us through the email you used to sign up for our Loyalty Program. (Email us to grant you the points)