Each skincare formulation is non-comedogenic and will help balance oily/dry combination skin, a common skin issue for acne-prone skin. Our products are specially formulated for even the most sensitive skin types. All of our products are free of harsh chemicals and fragrances, so you can trust that they are gentle and safe to use. All of our ingredients have unique benefits intended to support, not disrupt, your skin’s natural cycles and microbiome.

Yes, all products are gluten-free, cruelty-free and vegan. We do not approve testing on animals. Please keep in mind that some of our herbs that come from local farms don’t have facilities that are “gluten-free”. The ingredients with these guarantees are very limited (especially working with small and local farms). The majority of our products are vegan with the exception of one product containing beeswax. All ingredients are properly listed in the packaging and website.

The term Ayurveda is derived from the Sanskrit words ayur (life) and veda (science or knowledge). Thus, Ayurveda translates to knowledge of life. Ayurveda is an ancient holistic healing system that originated in India over 5,000 years ago. It emphasizes the balance between the mind, body, and spirit. Ayurveda uses natural ingredients such as herbs, minerals, and essential oils to promote healthy and radiant skin. NAATO&CO products are formulated integrating Ayurvedic principles in mind, ensuring that they are gentle, nourishing, and tailored to individual skin types. By incorporating Ayurveda knowledge into our products, we aim to provide holistic skincare solutions that not only address external skin concerns but also promote overall well-being. We also pay careful attention to create products that help balance the energy within the body. Each product is carefully crafted to promote overall wellness and vitality, in line with the Ayurveda philosophy of holistic health and beauty.

NAATO&CO stands for: NAtasha (the founder) A (and) TO (Tofu is Natasha's loving furry cat) &CO (to fully recognize all the people that we work with. Without them NAATO&CO wouldn't be possible) '' I wanted to have a name that stands for the unity of humans, animals and Mother Earth. I represent humanity with the initials of my name. And Tofu the animal kingdom. The pure and deep love I have for her, extends to the honor and respect all animals deserve. Mother Earth is present and vibrating in all our formulations. As a whole, we-are-all-one.'' -- Natasha.

Our products derive from nature. Still, please read carefully the ingredients of each product. We always recommend an allergy test first: apply a small portion of the product to the interior of your arm or elbow, and leave it on for 24 to 48 hours without washing the area. If you feel any burning, itching or redness sensation, do not use the product. In case of any adverse effect, stop it immediately and consult with your doctor or your specialist care provider. Our formulas always remain the same. But since our products are handmade, please note that as a result of this, the consistency, or color may vary sometimes. This is perfectly normal and does not affect the product's performance in any way. We source from different farms for some of our ingredients, and like everything with Mother Earth, every harvest is different. *The Food and Drug Administration (FDA) has not evaluated the statements on this website. No claims are made as to the medicinal value of any products from NAATO&CO. The information presented here is for educating our customers and is not intended to diagnose, treat, cure, or prevent any disease. If you have any questions, please email us for further information: beauty@naatoandco.com

Not to worry! All our full ingredients are listed on each product packaging and website for you to read. While we formulate our products using only 100% natural ingredients, non-toxic and non-artificial, we recommend you consult your doctor care provider/doctor before use.

We advise a shelf life of 10-12 months from the time you open each new bottle or jar. Depending on the product and the proper storage. Our products will remain good for 18 - 24 months after their batching date, whether or not they have been opened. If you find that your product has an unusual smell or discoloration, do not be alarmed; our customer care team is here to assist you. Given we avoid preservatives and synthetics that artificially prolong the life of a product, each product has its own expiry date indicated on the outer packaging and bottle. Look for the period-after-opening (PAO) symbol to identify the useful lifetime of your product (number of months) after its package has been opened for the first time. We suggest you keep your products in a cool, dry place at room temperature away from direct sunlight. Our products are anhydrous (waterless) in order to not require preservation, with the exception of our botanical rose water toner. And for that, we use a non-harmful natural preservative for the microbiome.

We source only the highest quality raw ingredients from around the world. The majority of our ingredients are USDA Certified Organic and those that are not officially certified are grown and harvested organically. We strive to use 100% organic materials and ingredients whenever possible. While all of our products are 100% natural, we cannot say that they are certified 100% organic. We do only purchase ingredients from suppliers that use environmentally friendly practices.

Sometimes packages are scanned and marked as delivered, typically the package shows up in the mailbox within 24-48 hours. We also recommend checking in with neighbors and asking your local post office or delivery person directly. If the order still has not arrived or cannot be located, please let us know and we’d be happy to assist you. However please note that NAATO&CO is not responsible for items that have shipped out on our end but have not been received by the customer.

Yes. We offer free shipping for all U.S. orders over $120 USD. Canada orders over $150 USD. International for orders over $300 USD. For more information, visit our shipping information page HERE.

Due to the nature of our products, and embracing the artistry behind our quality production, we do not offer returns or refunds. Due to contamination issues, all sales are FINAL unless the product is damaged. We do not offer exchanges nor refunds on any of our products due to general dissatisfaction, allergic reactions, or if a product does not resonate as you wish with your skin. If your item arrives damaged or if you received an incorrect product, we're happy to exchange it for you. Please contact us at beauty@naatoandco.com with your order number, details of the product(s), and the reason for exchange. For more information, read our return policy HERE.

Please email us at your earliest convenience if the product is damaged during transit, comprised or there was a mistake in your order. Send us and email at beauty@naatoandco.com with your order number and any details (photos are needed) and we’ll do everything we can to make it right.

No. You can only use one code per order as our system supports the usage of only one coupon code per order. You can use your Radiant Rewards coupons whenever you want without waiting for us to run any promotions.

If you cancel an order with a redeemed reward, the reward will be marked as redeemed. It will show as deducted from your rewards balance.

It’s easy! Points are associated with the email address you use during checkout. Radiant Rewards' members receive 1 Point for every $1 spent on eligible purchases only at naatoandco.com. Eligible purchases include regular priced merchandise and exclude eGift Cards, sales tax, state fees, discounts, shipping and delivery charges, and/or other excluded charges specified by us. Points cannot be added to your account retroactively. You can earn points on all future purchases when logged into your account. You must be always logged into your account in order to earn/redeem points. Rewards will become visible in your account following your purchase and can then be used on any future order. It may take up to 24-48 hours from the time your order ships for the points to appear in your account. Be sure to visit the Earn Points section on the Radiant Rewards Program page for more ways to earn points. Our rewards are associated with each email address. You must use the email account associated with your Radiant Rewards account to earn points. We are unable to merge multiple email accounts. And yes! The Radiant Rewards Program is available to our customers all over the world!

Logged into your account so you can view and manage your credit balance. This will open a page that shows you how many points you have earned and provide you with the option to redeem them for a coupon reward. When you earn enough points to redeem a reward, you will see it on your ''My Rewards page'' as well as a reminder email that you will receive from us. Click ''Get Coupon'' to redeem at checkout. Points expire on a 12 month rolling basis. For example, if you earn 400 points in November 2025, they will be valid for redemption until November 2026. You can track your point history in your rewards account. Points have no cash value and they are non-transferable. Products received as part of Radiant Rewards Program cannot be returned or exchanged for money or any other products or points.

Easy! Just click on the "Join Our Garden" button located at the top of our Radiant Rewards Program page. Follow the instructions to sign up or login.

The Radiant Rewards Program is designed to reward our loyal customers and provide them with exclusive benefits. Members of the program earn points for every purchase made, which can be redeemed for discounts on future orders. Additionally, members receive early access to new product launches, special promotions, and personalized skincare recommendations based on their purchase history.